Reference

Legal terms for your India account

Our Legal page explains the terms that apply when you open your account, manage your wallet, use UPI, Paytm or PhonePe, and access games such as Blackjack, Starburst…

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7ja92 Legal terms for your India account
CONTACT ROUTES

Contact paths for legal requests

Legal questions need clear routing, not repeated form replies. Use the path that matches your request so we can locate your account, verify you and send the request to the right internal…

Account legal email Email us from the address linked to your account when you need terms clarification, account record changes or a copy of legal correspondence. Include your account ID, date range and the exact request.
In-account chat Use chat after logging in for quick routing on access issues, cookie choices, payment record questions or identity-check updates. The team can mark the case for legal handling after your account is verified.
Document request path For privacy rights, wallet statements or withdrawal verification records, send a document request through support. We check identity first, then provide records that can be shared under law and account terms.
DATA HANDLING

Legal handling for your account data

Your legal rights are tied to how we collect, store and use account data. We keep records for security, payment reconciliation, dispute handling and legal duties.

Data we collect

We collect account details, login records, device data, cookie choices, payment references and activity records for games such as Crash X, Bingo and Fishing God where needed for disputes, security and legal duties.

Cookie controls

Cookies help keep sessions open, remember language choices and spot risky login patterns. You can adjust browser settings, but some account and wallet functions may not work correctly without necessary cookies.

Account security

We use verification checks before changing email, phone, withdrawal details or identity records. If a login looks unusual, we may pause sensitive actions until you confirm ownership through the support channel.

Record retention

We keep account, wallet and identity records only for periods needed for law, dispute handling, fraud checks and payment reconciliation. When records are no longer needed, we delete or anonymise them.

Correction requests

If your name, phone, email or document record is wrong, contact us with proof and the change needed. We may keep an audit trail showing what changed and when.

Dispute handling

For wallet or game-session disputes, we compare account logs, provider records, payment references and timestamps. We share the outcome in plain language and explain any action taken under the terms.

Legal questions before you join

This section answers common legal questions about your account, data, payments and access. The answers are written for India and focus on practical steps: what we record, when we ask for proof, how requests move through support and what happens if local law or account checks affect access.

You accept the account terms, privacy wording, cookie use and wallet rules that apply to your access. You also agree that eligibility depends on local law and is available where local law permits.

We keep details such as name, contact data, login records, device signals, payment references, identity documents and support messages where needed for security, payments, disputes or duties under applicable law.

Yes. Contact support from your registered email and state the records you need. We verify your identity first, then share data that can be released under law and our account terms.

We record payment references, timestamps, account matching details and wallet entries for reconciliation and dispute checks. We do not ask you to share one-time passwords or full sensitive payment credentials.

Access may be paused if local law, security signals, payment partner checks, identity concerns or dispute handling require it. We may ask for documents before restoring access or processing a wallet request.

Send the correction request through support with proof of the right detail. After verification, we update eligible records and may keep an audit trail showing the earlier value and change date.

Use your registered email or in-account chat and clearly mark the issue as a legal request. Include your account ID, date range, payment reference if relevant and the outcome you are asking for.

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